sloki Casino & Sportsbook Terms
When you access sloki, you agree to the terms outlined here. Our platform operates under jurisdiction-restricted frameworks, so your access depends on whether our services are available where you are located. We require account verification before your first withdrawal, accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers, and settle all game outcomes transparently according to published rules.
These terms cover account creation, deposits and withdrawals, bonus conditions, game rules, dispute resolution, and our liability limits. We update these terms periodically to reflect changes in our service, payment methods, or regulatory requirements. Continued use of sloki after updates means you accept the revised terms.
Our sloki service is available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's applicable law before creating an account or participating in any activity.
Account creation and eligibility on sloki
To create a sloki account, you must provide a valid email address, create a password, and enter your phone number. We send a verification link to your email to confirm ownership. You are responsible for keeping your password confidential and for all activity that occurs under your account.
Account eligibility on sloki is determined by applicable law in your jurisdiction. You represent that you are of legal age to participate in online gaming activities where you are located. We do not knowingly accept accounts from jurisdictions where online gaming is prohibited by statute. If we discover that your account violates local law or our terms, we reserve the right to suspend or terminate it without notice.
You may not create multiple accounts or use another person's account. If we detect duplicate or fraudulent accounts, we will close them and may forfeit associated funds. You agree to provide accurate information during registration and to update it if circumstances change.
Deposits and withdrawals on sloki
Our sloki platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. E-wallet deposits typically clear within minutes. Bank transfers may require one business day depending on your bank's processing times. We do not charge deposit fees, though your payment provider may apply their own charges.
Withdrawals use the same payment method you used for your initial deposit. We process withdrawal requests during standard business hours. Larger amounts may require additional verification—this is standard anti-fraud protocol. We publish realistic processing windows on the withdrawal page so you know when to expect funds.
Your sloki account balance is held in your name and is not commingled with our operating funds. If we become insolvent, your balance may be subject to claims by creditors. We maintain standard security practices to protect your funds, but we cannot guarantee absolute protection against all risks.
Bonus terms and conditions on sloki
We may offer promotional bonuses to new or existing account holders. Any bonus offer includes specific terms defining eligibility, wagering requirements, expiration dates, and withdrawal conditions. We publish these terms clearly before you accept any bonus. Bonuses are not guaranteed and may be withdrawn or modified at our discretion.
Bonuses on sloki are subject to wagering requirements—you must play through the bonus amount a specified number of times before you can withdraw it. Wagering requirements vary by promotion and are stated in the bonus terms. If you do not meet wagering requirements before the expiration date, the bonus forfeits automatically.
We reserve the right to cancel or reclaim bonuses if we detect abuse, fraud, or violation of bonus terms. If you use multiple accounts or coordinate with other users to exploit bonuses, we will close your account and forfeit all associated funds.
Game rules and settlement on sloki
Each game category on sloki—live-dealer tables, sportsbook markets, and slot games—operates under explicit rules published in the app. Live-dealer hands settle within seconds of completion. Sportsbook markets settle based on official league or tournament results. Slot games deliver instant outcomes after each spin. You are responsible for understanding the rules before participating.
We settle all outcomes automatically according to published rules. If a technical issue interrupts a game (connection drop, dealer stream interruption, or system error), we pause the affected game, investigate, and replay or refund the affected round fairly. Our sloki support team handles edge cases transparently.
We do not offer partial refunds or push outcomes. Results are binary—you either win or lose according to game rules. If you believe a settlement is incorrect, contact our support team within a specified timeframe with evidence. We will investigate and resolve disputes fairly.
Key takeaways
- sloki accounts require email verification and KYC verification before first withdrawal
- Deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers clear within minutes to one business day
- Bonuses include wagering requirements and expiration dates; unused bonuses forfeit automatically
- Game outcomes settle automatically; disputes must be reported within specified timeframes
- sloki reserves the right to suspend or terminate accounts that violate terms or local law
Dispute resolution and liability on sloki
If you have a dispute with sloki, contact our support team through the in-app help menu or email. We will investigate your claim and respond within a standard timeframe. If we cannot resolve the dispute informally, we may refer it to an independent arbitrator or mediator as permitted by applicable law.
Our sloki liability is limited to the amount you have deposited into your account. We are not liable for indirect, incidental, or consequential damages arising from your use of our platform, including lost profits or business interruption. This limitation applies to the maximum extent permitted by law.
We are not responsible for third-party services, including payment providers, internet service providers, or device manufacturers. If a payment fails due to your bank's error or your internet connection drops during a game, we are not liable for resulting losses. You are responsible for maintaining a stable connection and ensuring your payment method is valid.
Jurisdiction notice and service availability on sloki
Our sloki platform is available only where local law permits. We do not offer our services in jurisdictions where online gaming or wagering is prohibited by statute. Users are responsible for verifying that access and use comply with their own jurisdiction's applicable law before creating an account.
We maintain jurisdiction-restricted access controls and reserve the right to suspend or terminate accounts that violate local regulations. If you access sloki from a prohibited jurisdiction, we may close your account and forfeit associated funds without notice.
These terms are governed by applicable law in the jurisdiction where sloki operates. Any legal action or proceeding arising from these terms must be brought in the courts of that jurisdiction. You agree to submit to the exclusive jurisdiction of those courts.
Changes to sloki terms and conditions
We may update these terms at any time to reflect changes in our service, payment methods, or regulatory requirements. We will notify you of material changes via email or in-app notification. Continued use of sloki after updates means you accept the revised terms. If you do not agree with changes, you may close your account and request a withdrawal of your balance.
We reserve the right to modify, suspend, or discontinue any feature of sloki without notice. We will make reasonable efforts to notify users of significant changes, but we are not liable for disruptions or losses resulting from modifications to our service.
Service availability
Our sloki platform is available only where local law permits. We do not offer our services in jurisdictions where online gaming, wagering, or casino activities are prohibited by statute or regulation. The availability of sloki varies by region, and we maintain jurisdiction-restricted access controls to ensure compliance with applicable law in each territory where we operate.
Users are responsible for verifying that access and use of sloki comply with their own jurisdiction's applicable law before creating an account or participating in any activity. We do not provide legal advice regarding the legality of our services in your location. If you are uncertain whether sloki is available in your jurisdiction, we recommend consulting with a local legal professional before accessing our platform.
We reserve the right to suspend or terminate accounts that we discover are accessing sloki from prohibited jurisdictions. If we detect that your account violates local law or our jurisdiction-restricted policies, we may close your account without notice and forfeit associated funds. We maintain this policy to protect both our users and our operations from legal risk.
Account eligibility
Account eligibility on sloki is determined by applicable law in your jurisdiction. You represent that you are of legal age to participate in online gaming activities where you are located. The age of majority varies by jurisdiction—in some regions it is 18, in others it may be higher. You are responsible for understanding and complying with the age requirements applicable to your location.
We do not knowingly accept accounts from individuals who do not meet the legal age requirement in their jurisdiction. During account creation, you confirm that you meet all eligibility criteria. If we discover that your account was created in violation of age or eligibility requirements, we will close it immediately and forfeit associated funds.
You may not create accounts on behalf of minors or other individuals who do not meet eligibility criteria. You are solely responsible for ensuring that your account complies with applicable law. If we detect multiple accounts associated with the same individual or evidence of account sharing, we will close all associated accounts and forfeit their funds.
Local-law responsibility
Users are responsible for verifying that access and use of sloki comply with their own jurisdiction's applicable law before creating an account. We do not provide legal advice, and we do not represent that sloki is legal in your location. The legality of online gaming varies significantly by jurisdiction, and it is your responsibility to understand the laws applicable to you.
We maintain jurisdiction-restricted access controls, but these controls are not foolproof. If you access sloki from a jurisdiction where it is prohibited, you do so at your own risk. We are not liable for legal consequences arising from your access to sloki in violation of local law. If you are prosecuted or face legal action as a result of using sloki, we will not provide legal defense or compensation.
By creating a sloki account, you acknowledge that you have verified the legality of online gaming in your jurisdiction and that you accept full responsibility for compliance with local law. You agree to indemnify sloki against any claims, fines, or legal action arising from your violation of applicable law.
Data and privacy scope
We collect personal data during account creation and KYC verification to comply with anti-money-laundering (AML) and know-your-customer (KYC) standards. Data collected includes your name, email address, phone number, national ID number, and proof of address. We use this data to verify your identity, prevent fraud, and comply with regulatory requirements.
Our privacy policy (available at privacy policy) explains how we collect, use, and protect your data. We do not sell your personal information to third parties. We may share data with payment providers, regulatory authorities, and law enforcement if required by law. You have the right to access, correct, or delete your personal data subject to legal and operational constraints.
We maintain standard security practices to protect your data, including encryption, access controls, and regular security audits. However, we cannot guarantee absolute protection against all risks, including data breaches or unauthorized access. If we experience a data breach, we will notify affected users as required by law and take steps to mitigate harm.
Contact for legal inquiries
If you have legal or compliance inquiries regarding sloki, you can contact us through our legal notice page or via email through the in-app help menu. Our legal team responds to inquiries during standard business hours. Response times vary based on the complexity of your inquiry and current volume.
We handle all legal inquiries confidentially and professionally. If you are reporting a potential violation of law or our terms, we will investigate thoroughly and take appropriate action. We do not retaliate against users who report violations in good faith.
For urgent legal matters, contact us immediately through the in-app help menu. We will escalate your inquiry to our legal team and respond as quickly as possible. If you require immediate legal assistance, we recommend consulting with a local attorney in your jurisdiction.